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This is the support page for Everyday Guide on Mac — app issues, a guide that didn’t help, feedback, or privacy.

I read the mail myself. A few days is a fair wait. The Mac app never sends your disks, files, or search text here.

What helps

• Which guide you followed
• Roughly which macOS you’re on
• Whether Disk Utility lists the device at all

I don’t do data recovery. If the drive is failing, copy what you can and stop writing to it.

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